Food Safety

Food Safety you Can Trust

Safe Food,
Happy Customers

Keeping your kitchen safe and compliant is essential for protecting your customers, your reputation, and your business.

At Mercury Support, we bring hands-on experience and expertise to help you meet food safety standards without the stress.

Having your food safety in check delivers confidence to your customers and peace of mind to your team. In an industry where a single mistake can damage your reputation, staying ahead of food safety regulations is crucial. That’s where we come in:

  • Keep compliant and confident.
  • Prevent risks before they become issues.
  • Maintain a clean and safe kitchen environment.

Our Services

What We Offer

We provide a range of services tailored to your business, including:

Food Safety Audits

In-depth audits covering everything from storage and preparation to hygiene and cleanliness.

Due Diligence Logbooks

Easy-to-use logbooks for tracking daily checks, ensuring compliance with minimal hassle.

Food Safety Policies

Creation or review of food safety policies tailored to your operation.

Food Safety Training

Practical, engaging training sessions for your team, delivered by experienced trainers.

Food Business Registration

Support with registering your food business and meeting regulatory requirements.

Food Incident Investigation

Expert guidance for handling complaints or food safety incidents, protecting your business and reputation.

Our Process

How we work With You

Our food safety services are designed to make compliance simple and manageable. Here’s how we work:

1.

Initial Consultation

We’ll meet with you to understand your operation and food safety practices.

2.

Audit and Assessment

A detailed audit of your kitchen, storage, and processes to identify any risks or areas for improvement.

3.

Action Plan

A clear, prioritised action plan with practical steps to address any issues and improve compliance.

4.

Ongoing Support

Hands-on training and ongoing support to ensure your team is confident and compliant.

Why Choose Us?

Your Partner in Food Safety

Industry Experience

We’re not just consultants; we’ve worked in hospitality, so we know the pressures of fast-paced environments. From busy kitchens to front-of-house operations, we understand what works in practice – not just on paper.

Practical Solutions

No jargon, no unnecessary red tape – just straightforward, actionable advice that keeps your business compliant while still running smoothly.

Personal Service

You’re never just a number to us. Our team is approachable, responsive, and always ready to help, whether it’s a quick question or a full-scale audit.

Proven Results

We don’t just keep you compliant – we help you excel. 98% of our clients achieve a 5-star Food Hygiene Rating, reflecting the high standards we set and the hands-on support we provide.

Adaptability

We have effectively assisted clients outside of hospitality. Healthcare, education, co-working spaces, gyms and building management have all benefited from the transferable policies and procedures we have developed.

Get in touch

Fancy a chat?

We’re a friendly bunch. Get in touch with our team today and we’ll get back to you within 24 hours.