About Mercury Support

Compliance experts,
always on your side

Everyone at Mercury has practical, hands-on experience. We’ve run kitchens, managed compliance for major groups and sat on both sides of an EHO inspection. We understand your pressures because we’ve felt them ourselves.

Mercury Team Photo

Our story

BUILT BY compliance professionals

Mercury Support was founded by people who understand compliance from the inside. Our founder, Dave Mansbridge, spent nearly two decades as Head of Training and Compliance at Living Ventures, overseeing compliance for The Alchemist, Gusto and Australasia.

He’d seen how compliance was usually done: complicated processes, generic advice and support that disappeared when things got difficult. Mercury was built to do it properly, with one platform and a hands-on team behind it.

Since 2018 we’ve grown from hospitality into education, healthcare and co-working, partnering with institutions like Manchester Metropolitan University and the NHS.

🏁 2018 · Founded

Dave and Denise launch Mercury Support in Warrington, built on two decades of hands-on compliance experience.

💻 The Mercury Platform

Our all-in-one compliance platform launches, putting audits, checks and documents in one place.

🎓 Beyond hospitality

Expansion into education, healthcare and co-working, including Manchester Metropolitan University and the NHS.

📈 Today · 200+ businesses

From single sites to national groups, with 98% of clients holding a 5-star food hygiene rating.

100+

years Combined Experience

2018

Founded in warrington

200+

Businesses Supported

24/7

Expert Support

Meet the Compliance Experts

Our team is made up of compliance professionals with real-world experience and a genuine commitment to safety and operational excellence. We’re here to provide practical, straightforward support for your business.

Dave Mansbridge

Founder / Managing Director

With years of experience at Living Ventures, Dave leads Mercury Support with a balanced, practical approach. He’s seen it all and brings a wealth of knowledge to every compliance challenge.

Denise Handford

Operations Director

An experienced Environmental Health Consultant, Denise ensures our clients receive expert guidance on food and health safety. Her background in compliance means she brings a keen eye for detail and a passion for client success.

David Pepper

Chairman of the Board

With 40+ years in hospitality, including senior roles at Grand Metropolitan, Whitbread, and as a Director/NED, David now supports Dave and Denise in building a compliance company that does things differently.

Karen Featherstone

Compliance Manager

Formerly a Senior Environmental Health Officer, Karen brings an in-depth understanding of regulations and policies. She ensures our compliance information is current and relevant, helping clients stay on top of industry standards.

Sarah Peet

Head of Training

With experience from Planet Hollywood and Living Ventures, Sarah leads our training programmes, making compliance accessible and engaging for all team members. She delivers face-to-face sessions that are always relevant, interactive, and never dull.

Tanya Edwards

Client Support Manager

Tanya joined us fresh out of university with a background in hospitality. Tanya combines her academic knowledge with a hands-on approach, putting clients at ease during audits. Known for her enthusiasm and detail-oriented work, she guides clients through the onboarding process and is on hand for any ongoing support.

James Carman

Head of HR

James is a hospitality HR specialist offering practical, cost-effective people solutions. From HR admin and middle-manager coaching to DISC profiling and impartial workplace investigations, they cut through jargon to deliver clear, results-driven support.
Dominic Towers-Moore

Fractional Marketing Manager

Dominic is a Fractional Marketing Manager for Mercury Support, with a Marketing Management degree from Manchester Metropolitan University and seven years of B2B marketing experience. He specialises in clear, results-driven strategies, and outside of work enjoys fitness, camping, hiking, and reading.

How we work

Working alongside you

We work alongside you to navigate regulatory requirements
and protect your business. Here’s what that means in practice.

Practical first

Advice from people who've stood where you're standing. If it we wouldn't do it ourselves, we won't recommend it.

Straight talking

Compliance is complicated enough. We explain what you need to do, why it matters and what happens if it slips.

There when it counts

Our support runs 24/7. Whoever answers will know your business and be able to help.

Charity partnerships

Giving back matters to us. Find out about the causes Mercury supports and how we get involved beyond the day job.

Join The Team

We’re growing, and we look for people with practical experience and a genuine care for doing things properly. Sound like you?

Trusted by leading brands

Get in touch

Fancy a chat?

We’re a friendly bunch. Get in touch with our team today and we’ll get back to you within 24 hours.

FREE · 30 MINUTES
BOOK YOUR COMPLIANCE AUDIT

We’ll review your current compliance set-up and let you know where we’d improve

Or call us now on 01925 396936