Compliance Support

One Partner for Every Area of Compliance

Food safety, health and safety, incidents, licensing, HR and insurance, covered by one platform and one expert team. Trusted by 200+ UK businesses across hospitality, healthcare, education and facilities.

Jess inspecting spray bottle

Why it matters

Compliance shouldn't be this complicate

Most businesses run compliance across a patchwork: a food safety consultant here, an H&S advisor there, an HR helpline, a checklist app, and paperwork spread between them. The gaps between providers are where problems start.

Nobody owns the whole picture

When food safety, H&S and HR sit with different providers, issues that cross boundaries fall between them.

Evidence is scattered

When the EHO or an insurer asks for records, they're spread across systems, inboxes and paper files.

Costs stack up quietly

Multiple retainers, subscriptions and day rates usually cost more than one integrated partner.

HOW IT WORKS

What happens when there's an incident

From the moment it happens to the moment the case closes, here’s the process.

The platform captures everything, and our team steps in where judgement is needed.

Day 1

Free 30-minute audit Our Team

A conversation about your sites covering health and safety, documentation and your team's knowledge. You'll get a clear picture of where you stand, whether you sign up or you don't.

Week 1

Platform setup & migration Platform

Your sites, documents and records set up in the Mercury Platform, migrated from any existing system with no gap in your compliance records. A short walkthrough gets your team going.

Week 1

Your compliance plan Our Team

A prioritised action plan showing what needs sorting first, built with your named advisor from the audit findings.

Daily

Checks run themselves Platform

Daily checks, audits and documents tracked automatically, with alerts for anything missed and real-time dashboards across every site.

Always

An expert on the end of the phone Our Team

Site audits, training, and 24/7 guidance through EHO visits, bad nights and insurance claims. Whoever answers will know your business.

What's included

What does our compliance support include?

Every area of compliance, from one team. Explore each service in detail.

Food safety

HACCP, allergen management, audits and EHO inspection support.

Health & safety

Risk assessments, COSHH, policies, audits and statutory inspection tracking across every site.

Accident & Incident

Incident logging, CCTV evidence, RIDDOR assessment and defence-ready records.

Licensing

Licence applications, renewals, reviews and reminders, handled before deadlines become problems.

HR Support

Contracts, handbooks, right-to-work checks, disciplinaries and practical people support.

Insurance

Claims investigation and defence support, with the evidence trails insurers want to see.

Our team of experts

You're in safe hands

Software tracks the day to day. The decisions that carry risk, what’s reportable, how to handle an inspection, what to tell an insurer, sit with a team who’ve made them before.

Close up shot of a wet floor sign

"

KNOWING I CAN PICK UP THE PHONE AND GET THE GUIDANCE I NEED GIVES ME REAL PEACE OF MIND. THAT LEVEL OF PERSONAL SUPPORT IS INVALUABLE.

permanently unique group

24/7

EXPERT SUPPORT LINE

100+

Years combined experience

200+

businesses supported

<1wk

AVERAGE ONBOARDING

Common questions

Asked by operators like you

Straight answers on the things that come up most.

Anything else, give us a ring and ask.

What is outsourced compliance support?

Outsourced compliance support means a specialist partner manages your legal compliance obligations with you, including food safety, health and safety, incident handling, licensing and HR. Mercury provides this through a software platform for day-to-day tracking plus qualified advisors for audits, guidance and 24/7 phone support.

What does Mercury's compliance service include?

The service includes the Mercury Platform for audits, daily checks, documents and incident records, alongside expert support: site audits, a named advisor, 24/7 phone guidance, training, and help with EHO inspections, licensing, HR and insurance claims.

How quickly can we get set up?

Average onboarding takes under one week, including platform setup, migration of your data from any existing system, and a short walkthrough for your team.

Which sectors do you work with?

We work with hospitality, healthcare, education, facilities management, leisure and co-working businesses across the UK, from independents to national estates.

Can Mercury replace our existing providers?

Yes. Many clients consolidate separate food safety consultants, H&S advisors, HR providers and checklist apps into Mercury's single service. Data and documents are migrated by us with no gap in your compliance records.

Related services

Health & Safety

Risk assessments, policies and audits that stop incidents happening in the first place.

Insurance

Claims investigation and defence support, with the evidence trail insurers want to see.

Training

Teams trained to respond properly when something goes wrong, before it goes wrong.

Get ahead of it

Book a free compliance audit

Book a free 30-minute compliance audit. We’ll review how compliance is handled across your sites today and show you exactly where the gaps are.

We’ll review your current compliance set-up and let you know where we’d improve

Or call us now on 01925 396936