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Accidents happen, but how you respond can make all the difference. Mercury Support provides expert guidance and practical solutions to manage accidents, incidents, and near misses effectively.
Handling accidents and incidents properly isn’t just about compliance – it’s about safeguarding your people and your reputation. Poor incident management can lead to:
With Mercury Support, you can:
We provide a range of services to help you handle accidents, incidents, and near misses professionally:
A straightforward system to log accidents, incidents, and near misses, ensuring no detail is missed.
Assistance with collecting CCTV footage, photos, witness statements, and documentation to build a strong defence.
24/7 access to our experienced team for advice on how to respond to incidents and manage claims.
Detailed investigation of claims to identify root causes and recommend preventive actions.
Guidance on reporting incidents under the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR).
Insightful reporting to identify recurring issues and recommend proactive solutions to reduce risks.
Our approach is designed to make incident management straightforward and effective:
We’ll help you set up a reporting system to ensure all accidents and incidents are logged accurately.
Our team will guide you in gathering and organising evidence to support claims and compliance.
If an incident leads to a claim, we’ll provide expert advice and assist in building a strong case.
With data and insights from incidents, we’ll recommend proactive measures to minimise future risks.
Our team has extensive experience in compliance and incident management, providing clear, actionable advice.
We’re with you every step of the way, from reporting to resolution.
With our helpdesk support, you’ll have the guidance you need when you need it most.
We’re a friendly bunch. Get in touch with our team today and we’ll get back to you within 24 hours.
Mercury Support specialises in legal compliance for the hospitality, healthcare, and education sector.