Insurance

Protecting your Business,
Minimising Your risks

Stay Protected,
stay prepared

Insurance can be a minefield, but Mercury Support is here to help. Whether it’s managing accident claims, investigating incidents, or supporting your compliance with insurance requirements, our expert team ensures you’re prepared for every eventuality.

The unexpected can happen at any time. With rising insurance claims, businesses need to stay proactive to protect their operations and manage costs. Mercury Support works with you to:

  • Investigate and manage claims effectively.
  • Provide robust evidence to build a defence.
  • Stay compliant with insurance requirements.

Our Services

What We Offer

We offer a range of insurance-related services tailored to hospitality and other industries:

Accident and Incident Reporting

A streamlined system to report, document, and track accidents, incidents, and near misses.

Claims Investigation

Comprehensive investigation of claims with evidence gathering, including CCTV footage, photos, and witness statements.

RIDDOR Reporting

Guidance on reporting work-related injuries, diseases, and dangerous occurrences in compliance with regulations.

Helpdesk Support

Direct access to our experienced team, including Environmental Health Officers, for advice on claims and incident management.

Insurance Compliance Checks

Ensuring your policies and processes meet insurance standards, minimising risk and liability.

Our Process

How we help you Manage Insurance Risks

We make the claims and compliance process as smooth as possible. Here’s how we work:

1.

Initial Consultation

We’ll review your current insurance practices and identify areas for improvement.

2.

Incident Reporting and Investigation

Our team will help you document, investigate, and manage incidents with thorough reporting and evidence collection

3.

Support With Claims

We’ll guide you through the claims process, from gathering evidence to communicating with insurers.

4.

Ongoing Compliance

We’ll help you maintain insurance-ready processes, ensuring you’re prepared for any eventuality.

Why Choose Us?

Your Partner in Risk Management

Expert Guidance

Our team has extensive experience in compliance and incident management, ensuring you’re fully supported.

Hands-On Approach

We work closely with you to manage claims, gather evidence, and provide advice whenever needed.

Proactive Solutions

By identifying risks and addressing them early, we help you reduce claims and manage insurance costs.

Trusted By industry Leaders

From hospitality to healthcare, top brands rely on Mercury Support for their insurance compliance.

Trusted insurance Broker Partners

We work with three brokers with whom we have cultivated a good working relationship. We DO NOT take commission from the brokers so you can be sure you’re getting the best policy available.

Get in touch

Fancy a chat?

We’re a friendly bunch. Get in touch with our team today and we’ll get back to you within 24 hours.