Compliance software
and expert support for every site you run

Mercury puts your checks, audits, risk assessments and incidents into one platform, then gives you a team of compliance specialists to lean on. For hospitality groups, colleges and universities, healthcare providers and facilities management teams.

Rather talk now? Call 01925 396936

£2k to £6k saved per site per year Around 400 hours of management time freed a year for a 20-site business 40%+ lower compliance software costs Most clients live within a week 100+ years of combined compliance experience

Based on internal measurements with our current client base.

Trusted by some of the best and brightest

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The Mercury Difference

A platform that keeps every site on track and a team of compliance experts to support

Compliance isn’t the glamorous bit of running a hospitality business. We’re at peace with that. Our job is to make it the part you barely have to think about, with software your site teams will happily use and specialists on the end of the phone when something needs a proper answer.

The Mercury Platform

Daily checks, audits, digital due diligence checks, risk assessments and accident & incident reporting all live in one platform. See every site from group level down, spot trends early with AI and give every manager the same way of working.

Restaurant manager leading a safety briefing with hospitality team members.

The Mercury Team

You get a dedicated account manager and our Helpdesk, backed by compliance specialists in health and safety, food safety, licensing, accident and incident, insurance and HR who review the work and help you sort whatever turns up.

Something for Everyone

How Mercury Supports each person in your team

Owners and MDs

A brand you can stand behind

Every site run to the same standard, with the evidence there if an inspector or insurer asks.

ops directors

Every site visible at a glance

Live audit scores in red, amber and green, so you know where to spend your time this week.

Head of compliance

Detail you can trust and rely on

Checks, audits, risk assessments and incidents in one place, with specialists to back you up.

Finance Directors

A clear cost per site breakdown

Priced per site with unlimited users, and £2k to £6k saved per site per year.

Site teams

Quick and easy to use on any device

Daily checks on a phone or tablet, and the Helpdesk when something needs a proper answer.

See it for yourself

Take a look inside the mercury platform

A quick tour of what your teams and head office would see every day.

who we work with

Made for Operators running more than one site

A quick tour of what your teams and head office would see every day.

Restaurant manager leading a safety briefing with hospitality team members.

Multi-site hospitality

Restaurant groups, bars, hotels and franchises. Checks, allergens, audits and incidents across every site, from a team who spent over 30 years building hospitality brands before starting Mercury.

Education

Colleges, universities and education groups keeping campuses, kitchens and estates in order.

Healthcare

Healthcare providers who need clear records and the same standards at every location.

Facilities Management

FM teams looking after assets, checks and contractors across a spread of buildings, with an asset register and site-specific hours built in.

Expert Suppport

Help with every corner of compliance

Use the platform on its own or bring our specialists in for the bits you’d rather hand over.

Compliance

Audits, checks and records that stand up when an inspector or insurer asks to see them.

Food Safety

Allergens, food hygiene and the due diligence trail for busy kitchens.

Health & Safety

Risk assessments, COSHH and the everyday checks that keep your teams and guests safe.

Accident & Incident

Log it once, attach the evidence (CCTV up to 1GB per file) and follow it through to a close.

HR Services

Mercury365 HR support, led by our Head of HR.

Licensing

Help with premises and personal licences and keeping the paperwork in order.

Insurance

Evidence that makes conversations with your insurer a LOT easier.

Training

Training built around your operation and your teams, as part of the service.

How it works

Up and running in about a week

01

Book a 15-minute chat

Tell us about your sites, how you run compliance now and what you’d like to be easier. Fifteen minutes is plenty.

02

We set you up

We configure Mercury around your sites and brands, load your checks and audits and show your teams how it all works. Most clients are live within a week.

03

You're live

Your sites run their checks in Mercury, you see the whole picture on the dashboard, and your account manager and the Helpdesk are there for anything that needs a second opinion.

Book your 15-minute chat

Leave your details and we’ll be in touch to find a time that suits you. If you’d rather pick up the phone, that works too.

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From our clients

What our clients Say about us

Mercury Support feels more like part of our team than an outside company. They’re professional, easy to get along with and always happy to help. They make dealing with compliance a lot easier, and it’s clear they care about the people they work with.

San Carlo Restaurants

Mercury Support are always friendly and helpful. It’s reassuring to know I can just pick up the phone, speak to someone straight away and get the advice I need. They’re always there when we need them, and that makes a real difference.

Permanently Unique Group Limited

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One email a month with what’s changed in the law, a practical tip from our Helpdesk, the next date for your diary and the odd bit of good news.

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Fancy a chat?

Fifteen minutes is plenty to talk through your sites and see whether Mercury fits. Bring your questions, and a brew if you like.

Or call us on 01925 396936